Input freeze on Linux Firefox

John Bayne

JIRA 6.3.12 Agile 6.6.51

We see an occassional UI freeze on Linux Firefox 31.4.0 that is not seen on Internet Explorer.

 

While painting the creation or transition screens or displayig a dropdown the front often freezes for 3 - 4 seconds.

 

I don't see any previous reports like this and am seeking assistance for approaches to isolating this or getting appropriate debug information back to Atlassian.

David Di Blasio_f9zfaa

Hi John, 

Is it possible firebug is enabled? If so try out the steps in the following article and see if they help. 

https://confluence.atlassian.com/display/AGILEKB/Resolving+Performance+Issues+when+using+JIRA+Agile+with+Firebug