nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

changing JIRA comments sort order is not sticky

unknown

JIRA (7.2 and on-prem) comments are sorted ascending and I click the arrow and they are sorted descending, next time I visit JIRA the comments are again sorted ascending. Why is this setting not sticky?

We also use JIRA cloud (for some other project) and in that instance this setting is sticky.

Accepted answers

All comments

somethingblue

Hi Nariman,

I tested this in JIRA 7.6.0 and it behaves like the Cloud version. There is a workaround you can use in the knowledge base article titled Changing the default order for comments from ascending to descending:

Access JIRA's 'Advanced Settings' page. (See Configuring advanced settings for more information.)
Edit the value of the jira.issue.actions.order property by clicking the existing value and changing it from asc to desc
Click the 'Update' button to save the new value in the JIRA database.

Hopefully that helps until you're able to upgrade to a current version.

Cheers,

Branden

Nariman Riahi

thank Branden, I do not want to change the default sort order. I just want to change it for me and have it stick so I do not have to change it every time.

somethingblue

Hi Nariman,

I see. I'll do some further research, however, if it's not a feature in 7.2 but it behaves as you're describing in the latest version the remedy may be to upgrade to the latest version (7.6) as it does what you're expecting.

Cheers,

Branden

Nariman Riahi

thanks. I will ask our IT team to look into upgrading it but that usually takes a while.

Alexander_McCabe

Here's a Tampermonkey script that reverses the order of comments (just replace the @match with your JIRA url, keeping the /* at the end):

// ==UserScript==
// @name JIRA Comments
// @namespace http://tampermonkey.net/
// @version 0.1
// @description Reverse order of comments, etc.
// @author Alexander McCabe
// @match https://*.atlassian.net/*
// @grant GM_addStyle
// @run-at document-start
// ==/UserScript==

(function() {
    'use strict';

    GM_addStyle('#issue_actions_container, .activity-comment { display: flex !important; flex-direction: column-reverse !important; }');
    GM_addStyle('.actionContainer { order: 1 !important; }');
})();

Updated May 19 2020 to also reverse order of replies

Eric Lambart

If you care about having this as a user preference, please vote for this issue (your login to this community works there too):
https://jira.atlassian.com/browse/JRASERVER-5443

And maybe this one too, for folks who have surrendered to The Cloud:
https://jira.atlassian.com/browse/JRACLOUD-5443

Atlassian's been ignoring this request for nearly 15 years now. Maybe because we're writing comments and questions in the "Community" rather than voting for the right issue?

You'd think Atlassian would have figured out how to store user preferences by now. I know that thousands of their customers certainly have figured it out for their own products.

Detlef Däbritz

To change it in the advanced settings works fine for the whole system and the old view. For the new view unfortunately it doesn't have any influence.

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