Hi,
Our JIRA linked Confluence's login is not working with message follwing:
The following error(s) occurred:
- Sorry, an error occurred trying to log you in. Please try again.
Jira server log shows:
2017-11-30 14:38:26,397 http-nio-8080-exec-371 INFO peter 878x18336x2 kuduqn 106.245.255.82,172.19.0.4 /rest/inline-create/1.0/issue [c.a.j.p.h.s.task.impl.SendNotificationTask] Found 1 messages to send to HipChat
2017-11-30 14:38:26,450 http-nio-8080-exec-371 INFO peter 878x18336x2 kuduqn 106.245.255.82,172.19.0.4 /rest/inline-create/1.0/issue [c.a.j.p.h.s.task.impl.SendNotificationTask] Found 0 messages to send to HipChat
2017-11-30 14:38:26,733 httpclient-callbacks:thread-32 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'
2017-11-30 14:38:30,494 Caesium-1-4 INFO ServiceRunner [c.a.j.p.h.manager.impl.DefaultGlanceConfigurationManager] Glance data for room 4152136 is changed, updating HipChat.
2017-11-30 14:39:19,013 httpclient-callbacks:thread-32 WARN anonymous [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at 'https://hooks.slack.com/services/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'
2017-11-30 14:46:46,771 JIRA-EventThread-1514 WARN eric 886x18378x1 1mnxzve 106.245.255.82,172.19.0.4 /plugins/servlet/applications/versions-licenses [c.a.a.internal.capabilities.DefaultRemoteCapabilitiesService] Exception trying to get Applink for manifest with ID 747d0e9f-5f11-3910-bd9d-4df970c020c6
2017-11-30 14:51:47,025 http-nio-8080-exec-432 WARN anonymous 891x18464x1 - 172.19.0.1,172.19.0.4 /rest/mywork-client/1/host/verifyAuth [c.a.o.serviceprovider.internal.AuthenticatorImpl] Problem encountered authenticating OAuth client for url "https://project.dooub.com/rest/mywork-client/1/host/verifyAuth", error was "consumer_key_unknown", with parameters "{oauth_problem=consumer_key_unknown}"
And the confluence server shows following error:
2017-11-30 14:47:55,348 ERROR [http-nio-8090-exec-51] [crowd.manager.application.ApplicationServiceGeneric] authenticateUser Directory 'Remote JIRA Directory' is not functional during authentication of 'will'. Skipped.
-- referer: https://project.dooub.com/confluence/login.action?logout=true | url: /confluence/dologin.action | traceId: f316c4fdf606469b
2017-11-30 14:47:55,365 WARN [http-nio-8090-exec-51] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.confluence.user.DefaultUserAccessor.authenticate]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #903072606)
-- referer: https://project.dooub.com/confluence/login.action?logout=true | url: /confluence/dologin.action | traceId: f316c4fdf606469b
2017-11-30 14:47:55,367 WARN [http-nio-8090-exec-51] [atlassian.confluence.user.ConfluenceAuthenticator] authenticate OperationFailedException caught while authenticating user <will>.
-- referer: https://project.dooub.com/confluence/login.action?logout=true | url: /confluence/dologin.action | traceId: f316c4fdf606469b
com.atlassian.crowd.exception.runtime.OperationFailedException
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:945)
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:87)
......
at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.authenticateUser(ApplicationServiceGeneric.java:198)
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:75)
... 187 more
2017-11-30 14:48:30,770 WARN [http-nio-8090-exec-37] [confluence.util.profiling.DefaultActivityMonitor] close Exceeded the threshold of 60000 ms: ActivitySnapshot{startTime=1512053241420, threadId=87, threadName='http-nio-8090-exec-37', userId='eric', type='web-request', summary='/plugins/servlet/notifications-miniview'}
-- referer: https://project.dooub.com/confluence/admin/users/showallusers.action | url: /confluence/plugins/servlet/notifications-miniview | traceId: e51bd0b792ccc8b4 | userName: eric
Any solutions?
Thanks.
