Error while importing from CSV

Question

I am importing a csv file to Jira. There are 545 issues are in the sheet however only 266 issues are imported to jira. Snapshot of the error log is given below. Please help me to resolve this.

2017-11-30 07:41:27,240 INFO - Importing issue: [externalId='autoid-528927433065926470', summary='@UI Appointee Details:-Appointee address is not getting updated in summary screen']
2017-11-30 07:41:27,272 INFO - Importing issue: [externalId='autoid-8329571345941296135', summary='GOP:API is returning otk,prn and customer id while sending invalid json request']
2017-11-30 07:41:27,306 INFO - Importing issue: [externalId='autoid-2725918112413164016', summary='GOP:-API Issues']
2017-11-30 07:41:27,341 INFO - Importing issue: [externalId='autoid-7171250091364257058', summary='Premium Calculator:-Change label is missing']
2017-11-30 07:41:27,373 INFO - Importing issue: [externalId='autoid-7296142726829363291', summary='@API Plan:-Plan name is multiplying while editing the plan details']
2017-11-30 07:41:27,406 INFO - Importing issue: [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']
2017-11-30 07:41:27,406 ERROR - Error importing issue [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']: Unable to create or update issue: [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']
2017-11-30 07:41:27,412 INFO - Importing issue: [externalId='autoid-6197015986268928391', summary='Webservice Availability']
2017-11-30 07:41:27,413 ERROR - Error importing issue [externalId='autoid-6197015986268928391', summary='Webservice Availability']: Unable to create or update issue: [externalId='autoid-6197015986268928391', summary='Webservice Availability']
2017-11-30 07:41:27,417 INFO - Importing issue: [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']
2017-11-30 07:41:27,417 ERROR - Error importing issue [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']: Unable to create or update issue: [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']

SMM_k95188 · Answer

Thanks, I had the same error and it is fix now :)

Tarun Sapra · Answer

Please check if you have a "validator" in create workflow transition of the issue or there are some mandatory fields on the field configuration schemes. Due to these reasons you might not be able to create the issues while importing them from CSV.