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Internal Comment count with scriptrunner?

Yousaf

Hello,

currently i´m trying to get Jira to show me the number of internal comments in each issue. I tried running scriptrunner and entered a code for the general comment count (internal and external).

However it doesn´t work, can someone please point out the mistake and maybe show also the way for internal comments.

import com.blablub.jira.component.ComponentAccessor
def commentManager = ComponentAccessor.getCommentManager()
def comments = commentManager.getComments(issue)
if (comments) {
comments.last().updated
}

Thanks

Accepted answers

All comments

Nic Brough -Adaptavist-

For a count of the comments, try

comments.size()

Yousaf

Hi Nic,

great, it works!

Could you also tell me how to get a count for internal comments?

Thanks ;-)

Alexey Matveev

Hello,

Have a look at the post below. You can see how to define if a comment is internal or not. Then you can count internal comments

https://community.atlassian.com/t5/Marketplace-Apps-questions/Change-an-internal-comment-to-external-shared-with-customer-in/qaq-p/459389

The required line is

def isInternal = { Comment c ->
    def commentProperty = commentPropertyService.getProperty(user, c.id, SD_PUBLIC_COMMENT)
        .getEntityProperty().getOrNull()

    if (commentProperty) {
        def props = new JsonSlurper().parseText(commentProperty.getValue())
        props['internal'].toBoolean()
    }
    else {
        null
    }
}

Yousaf

Hey Alexey,

I just tried the lines you shared but it doesn´t work.

Following errors appear: unable to resolve class Comment in line 1, column 18.

and unable to resolve class JsonSlurper in line 6, column 21.

Isn´t there a way to get the number of internal comments with the script of Nic?

For example, instead of comments.size() it would be something like internalcomments.size ().. ?

Yousaf

I tried this, no errors are given but it still doesn´t work. It shows the normal count of comments of internal and external

import com.atlassian.jira.component.ComponentAccessor
def internalcommentManager = ComponentAccessor.getCommentManager()
def internalcomments = internalcommentManager.getComments(issue)
if (internalcomments) {
internalcomments.size()
}

Alexey Matveev

THe code would be like this. Change IssueKey to your issue key

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.comments.Comment
import groovy.json.JsonSlurper
import com.atlassian.jira.bc.issue.comment.property.CommentPropertyService


final SD_PUBLIC_COMMENT = "sd.public.comment"
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def commentPropertyService = ComponentAccessor.getComponent(CommentPropertyService)
def isInternal = { Comment c ->
 def commentProperty = commentPropertyService.getProperty(user, c.id, SD_PUBLIC_COMMENT)
 .getEntityProperty().getOrNull()

if (commentProperty) {
 def props = new JsonSlurper().parseText(commentProperty.getValue())
 if (props['internal']) {
 true
 } else {false}

 }
 else {
 null
 }
}

def issue = ComponentAccessor.getIssueManager().getIssueByCurrentKey("IssueKey");
log.error(ComponentAccessor.getCommentManager().getComments(issue).findAll{isInternal(it)}.size());

Yousaf

Great, thanks

Can you just tell me where to find the issue key? Other than that it should work now..