I have a problem with downloading Confluence trial

Question

I downloaded atlassian-confluence-5.6.5-x64 and ran it.

It occurred error and stopped, so I downloaded it again. This time, I saw the message that server and host(??) are already being used. I deleted all the applications and tried it again.

While installing, I saw the download location and upgrade message. I did it.

That is all. It looks like upgrade is completed but I cannot see anything.

I am not sure if you understand my questions or not. Anyway, how can I install and use this trial version??

Hea Jung Shin · Answer

Thank you for quick reply.

I tried it again and made some notes.

* I downloaded atlassian-confluence-5.6.5-x64 and start 'set-up'
* While installing, message popped up 'express install / custom install / upgrade existing confluence'
* I chose express install
* Message :  the following default option cannot be used 'installation directory, HTTP port (In use), Control port(In use)
* I changed 'Destination directory' 
* Message :  use default ports, (HTTP : xxxx, Control : xxxx)
* Message : HTTP port you have chosen appears to be in use, use different port number

I went back to the first installing stage.
* I chose 'upgrade an existing Confluence install' and did not change directory
* Message:unable to determine location of the home directory. 'confluence.home'was not found inside confluence.init.properties
* I tried to change location. it did not work either.

How can I do that?

Nic Brough -Adaptavist- · Answer

There's not a lot of complete information here - it's not clear what "it occurred error and stopped" means (the download?  The install?  The service after it started?).  "I deleted all the applications" - what exactly did you delete and how?   Did you stop what was running before if anything did start up?

The reason you ask is you mention an upgrade, which strongly implies that you did NOT delete the application, although you may well have damaged it, which is why it can't start.  Or it's not running right if it did.

"I cannot see anything" does not tell us what you are looking for or where?

Hea Jung Shin · Answer

Thank you for your help! I successfully downloaded it.