Confluence - who receives email notification

Question

Hello,

Within my team, people are complaining that the amount of notifications send by Confluence is too large. I can attest the fact that everybody is receiving notifications when: A new space is created, a new page is created, a space content is updated.

For now, I am aware of  the ``Watch`` option and the fact that if we do not wish to receive notifications anymore we need to deactivate this option. But this means that at least one notification is received whenever a space/page is created. So, as we will be creating a lot of spaces and pages in the future, this is already too much.

My question: How can we stop these notifications from being send at the site level ? Is there a configuration to be done ? And if yes, who has to do it?

Thomas Schlegel · Accepted Answer

Hi Iuliana,

each of your user has to remove the "Autowatch" setting from their profile:

http://<your confluence-url>/users/viewmyemailsettings.action

Then, they won't get so many notifications anymore

AnnWorley · Accepted Answer

As an administrator you may manage the watchers of spaces and pages in the Manage Watchers dialog: Manage Watchers. This will help you reduce email notifications for page changes and new page creation.

The details of what each user can configure for their email notifications are on this page: Email Notifications.

A way to reduce notifications for new spaces would be to change the default permissions for spaces, as users only receive notifications for content that they have permission to view. The space permissions are at Confluence Admin>Space Permissions or <Confluence_Base_URL>/admin/permissions/viewdefaultspacepermissions.action.

This third party add-on also helps cut down on notifications by changing the save button so people are more aware when they are triggering emails: No Email Storm