I need to get the date of certain transitions in certain issues. We are currently manually going into each issue to get the dates.
Hey Robert
When you say certain issues I suppose issues that you can get from a JQL ?
Also you say the date of certain transitions does this means the first time that the issues got into that transition ?
Hi Thanos,
Yes we run some JQL to export our SLA data, but we manually add a column for transition dates and we get these by manually going into each call. This is basically so we know when the SLA starts.
Example...
Hey Robert,
So what about using a scripted field that will show you the date of first transition, and then since you will have this value in a field you will be able to export it in the same way as any other field.
How does this sound ?
Where do i declare what issuetype we are reporting?
(eg. issuetype=BILL01 and status=Review)
Sorry about this but im a beginner to this. Thanks
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