In Jira service desk portal, How can we change the options of a select list custom field

Question

In Jira service desk portal, How can we change the options of a select list custom field on the basis of the organizations to which a logged in user is a part of? If I am in a Group/Organization A I should see options for a select list field a,b,c,d but if I am from a group/organization B, I should see f,f,g,h as an options for the same field.

Anudeep G · Answer

Thank you for taking time and suggestions

Susan Hauth _Jira Queen_ · Answer

Hi,

So that is currently not possible with native Jira Service Desk.  But check out this plugin Extension for Jira Service Desk if you are on Server.

If you're on Cloud, then I don't believe it's possible.

Hope that helps

Susan