nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Scriptrunner - get all Service Desk fields

Jon Starbird

I am writing a listener in Scriptrunner to update another app with info when Service Desk issues are created/updated. But these issues have different fields depending on what they were for.

I know I can grab field data by name but is there some way I can grab them dynamically so that this listener could cover any of the issues?

Accepted answers

Alexey Matveev

Hello,

You could get all changes for the issue been updated by the following code

def customFieldManager = ComponentAccessor.getCustomFieldManager()
def change = event?.getChangeLog()?.getRelated("ChildChangeItem").find {do something}

All comments

Alexey Matveev

Hello,

You could get all changes for the issue been updated by the following code

def customFieldManager = ComponentAccessor.getCustomFieldManager()
def change = event?.getChangeLog()?.getRelated("ChildChangeItem").find {do something}

Jon Starbird

Thanks. Later in the day, when I changed my search params, I had found something similar:

List<HashMap<String, Object>> fieldsModified = event.getChangeLog()?.getRelated('ChildChangeItem') as List<HashMap<String, Object>>;

for (HashMap<String, Object> field : fieldsModified) 
{
 log.debug("Field: (${field['field']}), old value: (${field['oldstring']}), new value: (${field['newstring']}).");
}

While this doesn't give any errors in the Custom Listeners script window it doesn't give me anything in the logs like I would have expected.

Anyway, still playing with it but thanks for the answer.

Jon Starbird

got this outputting finally, changed log.debug to log.warn.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira-service-desk