Unable to transition issues back to the Kanban backlog

Question

I'm trying out the new Kanban backlog for one of my boards. I created the status "Backlog" in my workflow so I can apply it to the Kanban backlog column in column management. I have my workflow set up to allow all statuses to transition to the "Backlog" status. But when I try to transition issues of another status back to the Backlog I get the following error message:

"Something isn't letting us move <Issue ID> to Backlog. Ask your project administrator to check the workflow settings and transition conditions."

Any help is appreciated, thanks in advance!

Steven Skarratt · Answer

I had the same issue, however this was resolved by adding the 'Transition Issues' permission within the Project to a group that my user was part of.

Kenneth_1poatv · Answer

[SOLVED] Go to your board settings and check your swim lane and its status. You may have Backlog in the unassigned column.

Jasmine Klecka · Answer

i figured it out. you have to go to your workflow and check that the statuses can transition to each other. i just selected "all" for mine and that fixed the problem.