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Confluence won't start after upgrading to from 6.4 to 6.5

Jim Tanner

Server 2012R2. SQL 2014. Update to 6.5 appeared to flow and gave no errors. However when trying to open Confluence I get;

Errors

Pre-upgrade validation failed. Check the Confluence application logs for more details. You'll need to fix these problems and restart Confluence before you can upgrade. Upgrade error message: Cannot update schema

Accepted answers

MoroSystems Support

Hi Jim

In order to better find the problem, we would need a whole error message from the log. Perhaps this is the problem or Confluence Upgrade Fails because Oracle could not Complete Schema Update.

Best Regards

Pavel

MoroSystems Support

All comments

MoroSystems Support

Hi Jim

In order to better find the problem, we would need a whole error message from the log. Perhaps this is the problem or Confluence Upgrade Fails because Oracle could not Complete Schema Update.

Best Regards

Pavel

MoroSystems Support

Jim Tanner

Hi Pavel,

What logs are required? I have done a quick search in logs modified today and nothing jumps out. Can they just be copy and pasted here?

MoroSystems Support

Hi Jim,

The error should be recorded at the end of the file <<Confluence Home folder>> /log/atlassian-confluence.log

I'm looking for something like:

2016-08-05 11:29:18,381 ERROR [localhost-startStop-1] [atlassian.confluence.plugin.PluginFrameworkContextListener] launchUpgrades 1 errors were encountered during upgrade:
2016-08-05 11:29:18,381 ERROR [localhost-startStop-1] [atlassian.confluence.plugin.PluginFrameworkContextListener] launchUpgrades 1: Cannot update schema

Yes, they can be inserted here, but only as a code (use text formatting).

Thanks

Jim Tanner

Hi,

Those two errors are in the log file exactly as ayou have described them.

2017-11-14 17:24:38,891 ERROR [localhost-startStop-1] [atlassian.confluence.plugin.PluginFrameworkContextListener] launchUpgrades 1 errors were encountered during upgrade:
2017-11-14 17:24:38,892 ERROR [localhost-startStop-1] [atlassian.confluence.plugin.PluginFrameworkContextListener] launchUpgrades 1: Cannot update schema

Thanks for you help with this.

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