slowndown in Jira

Vedat

Hi,

I need your assisistance regarding Jira slowndown. When l open a issue, the system waits for a while. It is really slow to open a issue. How l can fix it?

Thanks a lot.

LenardLee

Hi Vedat,

 

This is quite a broad subject as various reasons can cause a slowdown in JIRA. If you could provide some further information to the questions below, it would help in narrowing down the cause. 

 

1. When did you start noticing the slowness?
2. Is it slow for all users?
3. Any specific pages or issue operation where the slowness is apparent?
4. When you say that it's slow, how slow is slow? Prior to the issue, would you be able to let me know how long does the page loaded? This will allow us to compare the previous and current loading time
5. If possible, generate a HAR file when accessing the page showing the slowness.
6. Are you able to reproduce the slowness all the time or is there any specific time of the day when it is more apparent? Like during peak hours when the users started working.
7. Aside from slowness, are you facing CPU spike simultaneously?
8. What other applications are installed on the same server where JIRA is running?
9. How do you workaround the issue? Does restarting help?
10. Any other applications using the same database server as JIRA?