Import CSV: NEXT button grey out, after mapping fields , SUMMARY is missing

Question

Hi, I do import from external sources and stuck on map fields step, I did my home work and found that it could happaned if SUMMARY fields is not mapped, the problem that I don't have that SUMMARY field in drop downs, I imagine that this is key field and it should be there ..... How to solve this mistery ? I tried to map Summary to other field just for test and NEXT is still dead, played with all inputs I have on this page (check boxes, etc...) nothing helped. Is there any place I can define that so I'll add SUMMARY to that drop downs.... I'm on JIRA cloud if it's matters.... Thanks Mario

Nic Brough -Adaptavist- · Answer

Yes, you should have summary - in fact it always has to appear because summary is always required in Jira.

As I can't replicate a missing summary in the Cloud I'm looking at (it's near the top of the list on offer), I think you may need to raise this with Atlassian support, as I think it needs a closer look at your instance.