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How can I sort Request Type ASC

Hi everyone,

1. I created one issue with Request Type

2. I go to detail issue and change Request type

3. As you can see Request Type not sort asc. How can I do that?

Thanks.

Sort Request Type.png

Accepted answers

Hello,

Request types appear in the same order as you ordered them when you created your request types. That is why you need to go to Project Settings-> Request Types and reorder the request types as you would like to see them in the picker.

You can read more about request types and how to manange them here:

https://confluence.atlassian.com/get-started-with-jira-service-desk/create-service-desk-request-types-917968307.html

All comments

Hello,

Request types appear in the same order as you ordered them when you created your request types. That is why you need to go to Project Settings-> Request Types and reorder the request types as you would like to see them in the picker.

You can read more about request types and how to manange them here:

https://confluence.atlassian.com/get-started-with-jira-service-desk/create-service-desk-request-types-917968307.html

Hi Alexey!

That's what I thought, if I add new Request Type then I have to recreate all of them

Regards,

Thang

No, you do not need to recreate all of them. You just drag the newly created request type to the required position.

Hi Alexey!

I'm try everything but it didn't work

Request Type: "AFM" in Group "WOG ICT Services" is first result after sort asc. It look like sort by created date

This is my request types:

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