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Can't create a trigger for GitHub

Marc Fielding

Heya,

So I'm trying to create a workflow that moves a ticket from To-do to in progress when someone creates a new a branch, I've connected JIRA using the JIRA git plugin but when I go to triggers the 'Add Trigger' button is greyed out?

The docs seem to imply you can use triggers with GitHub?

Cheers

Marc

Accepted answers

BillyP

Marc,

May be a silly question, but have you already configured Github to interact with JIRA?

I'm not sure the plugin handles this part of the configuration.

-Billy

All comments

BillyP

Hi Marc,

Which version of JIRA are you using? Are you in cloud or on premise ? I'm checking this page while I chat with you

https://confluence.atlassian.com/adminjiraserver075/configuring-workflow-triggers-935391509.html

Billy

Marc Fielding

Hey Billy,

Yeah I found that guide, I click the transition and then select triggers but can't add any - it's cloud jira.

Thanks

Marc

BillyP

Marc,

May be a silly question, but have you already configured Github to interact with JIRA?

I'm not sure the plugin handles this part of the configuration.

-Billy

Marc Fielding

Hey Billy,

So it turns out the documentation is a bit misleading - I installed the Jira GitHub plugin from big brass band thinking that's all I needed, you need to connect via DVCS connector on jira cloud.

https://confluence.atlassian.com/adminjiracloud/connect-jira-cloud-to-github-814188429.html

Thank you very much for you help, I'm very sorry I didn't update the sooner but I've been very busy!

Cheers

Marc

BillyP

Sure thing Marc! Here to help!

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