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Can't add new user

jun.terada.ke

Hi.

When I regist a new user account, Confluence don't regist the user.

Then error Message is displayed. The cause section of error message is "com.atlassian.confluence.core.InsufficientPrivilegeException: User [confadmin] does not have the required privileges.
at com.atlassian.confluence.user.DefaultUserAccessor.addMembership(DefaultUserAccessor.java:197) "

Present number of registered users is 5. I can register until 10 users.

I restarted server machine, but nothing changed.

I also tried user registration on other client machines, still it didn't change.

Does anyone have any information?

Accepted answers

Nic Brough -Adaptavist-

What user directory are you using? What is this "regist" process you are going through?

All comments

Nic Brough -Adaptavist-

What user directory are you using? What is this "regist" process you are going through?

jun.terada.ke

User directory that I use is Confluence internal directory.

The picture below is the capture of the user registration screen.

Sorry, the Language is japanese.

And the picture belw is error screen.

What other information do you need?

Nic Brough -Adaptavist-

The Japanese display is fine - it's the "internal user" and a healthy "add user" screen, rather than the words on it, that really helps narrow it down.

I think you have run into this bug: https://jira.atlassian.com/browse/CONFSERVER-22778

jun.terada.ke

Hi, Nic.

Thank you for your reply.

You are right. There is no "confluence-users" group.

I would have deleted "confluence-users" group, because I am the only one who manages Confluence any more.

I think that it was an accident, but I'm ashamed to do such a thing.

Anyway I was helped. Thank you.

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