In Jira, If two users edit story at same time, the first to save will lose edits when second saves. Is there a way to recover the first edits or is there a way to work consecutively on a story and save both edits?
Hello,
I guess Jira works consecutively, Jira saves the second save in your case. You can see changes in the History tab of the Activity section in an issue.
Alexey is correct.
It's not losing anything. User 1 commits a change, then later, user 2 commits one. There's nothing lost. User 1's changes are in the history.
Thank you for the explanation.
Same if two or more people update the ticket description at the same time, only the changes of the person who hit the save button last are saved.
Other changes may be in a history log somewhere that nobody reads, but that means those changes are essential lost for other readers of the ticket.
We've run into this issue so man times... people keep their tickets open in their browser while they work on it, get new information, update the ticket description to have the most important things in one place without having to read through a thousand comments and by doing that deleting other users updates. Almost 3 years later now, still has not been fixed...
The "fix" for this is to educate your people about how data works.
>people keep their tickets open in their browser while they work on it
This is not the problem itself. The problem is the arrogance of people thinking that because they start to edit something they become the owner, the only person who matters.
Stop them.
Tell everyone that they need to say what they want to say when they should.
Update your issues when you have something useful to say. Don't open them and pretend you're doing something when you're not.
(Yes, I'm grumpy about this, but it's a bad pattern of behaviour I see a lot. My only advice on it is "stop trying to blame the tools for your human's bad behaviour")
New bug report on this topic https://jira.atlassian.com/browse/JSDSERVER-11039
In our case due to "concurrent editing" where two users have been doing the "issue move" simultaneously it resulted in corrupted wf, where transitions were not available after move was done.
It looks like you're new here. Sign in or register to get started.
