Problem connecting Confluence to Jira User Directories

Question

I want to use jira as user directory for confluence, but when trying to connect i get:

Connection test failed. Response from the server:
com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate

I set up the confluence as application link and whitelisted it in jira.

The instances of jira and confluence are running in the internal network with IPs and not with FQDNs.

The logs don't show anything related.

Anyone the same problem? I also read every post on this problem, but nothing helped

Simon Nägele · Answer

I'm running jira 7.5.2 and confluence 6.5

Not sure why, but I tested another easy password without special characters, but without removing the user and that didn't work. I also set up the same user with the same special character password used in the beginning which also didn't work.

Nic Brough -Adaptavist- · Answer

That's odd, the system I've got (Confluence 6.4, Jira 7.4) works fine with special characters in the password.  And username too.

Simon Nägele · Answer

For everyone dealing with the same problem:

I deleted the user in jira server users and added a new one with a password which has no special characters like §$ or something like that.

ONLY CHANGING THE PASSWORD WILL NOT WORK!

There really should be information, or even better, a message on creation of the user that tells you not to use special characters which aren't working.