Could not open a Confluence page

Question

Hi All,

a user reported to the site admins of our Confluence that he cannot open a Confluence page anymore because of a macro he put it on the page. The problem is that we -admins - neither can open the page.

Could you please help how to access to the content of the page and delete the macro from it?

Thanks in advance,

Rumi

Matthew J. Horn · Answer

I've run into issues with this in the past. There are two ways to fix it... one's painful, one's not too bad. First the painful approach:

1) Edit the database and remove the macro from the content field of the page. This is painful because it's dangerous and can be difficult if you don't know what you're doing.

2) Less painful is to get the page ID and then create the URL to directly edit the page without first navigating to the page. This is described here:

https://confluence.atlassian.com/display/CONFKB/Editing+or+Deleting+a+Page+That+Won't+Render

hth,

matt

Theinvisibleman · Answer

Hmmm, that seems rather unusual. Could you elaborate a bit further on what happens when you try to open the page? Is there any error? And what macro was it?