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About Installation JIRA

ErdoganPac

Hi,

I try to install the JIRA via my own db but ı get the below message;

JIRA startup failed and "Unable to load values for CacheKey[entityName=jira.properties,entityId=1]"

Best Regard.

image2016-8-9 14:51:20.png

Accepted answers

Nic Brough -Adaptavist-

Sounds like it can't read your database correctly. We'll need more detail to debug this.

All comments

Nic Brough -Adaptavist-

Sounds like it can't read your database correctly. We'll need more detail to debug this.

ErdoganPac

i use the Sql Server 2012 and ı just install JIRA the last step which database connection test succeed then when ı want to access JIRA this message appear

Nic Brough -Adaptavist-

Ok, you'll need to read further back through the logs to find the actual error that's causing this.

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