JIRA API Does not work for servicedesk projects?

Karrade

I tried to create a new Issue into a service desk project using the following API on my test instance on my laptop: 

http://localhost:80/rest/api/2/issue/

Data:

{
 "fields": {
 "project":
 {
 "key": "TEST"
 },
 "summary": "REST ye merry gentlemen.",
 "description": "Creating of an issue using project keys and issue type names using the REST API",
 "issuetype": {
 "name": "Task"
 }
 }
}

 

This would keep returning the error: 

{"errorMessages":[],"errors":{"project":"project is required"}}

 

I finally tried it on a different project which was a "business" project and it worked immediately.

 

Does this mean that the JIRA API is incompatible with ServiceDesk projects?

Nic Brough -Adaptavist-

Not quite.  It expects you to raise requests for Service Desk projects, rather than issues, and there's a different API for that.  However, it should still allow you to create issues, as long as the user you're tyring to create it as has create issue permission on the project (i.e. is an Agent)