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Gliffy is NOT WORKING

Emilio Schiavone

I try to create or edit a gliffy diagram, and a I get a blanck page.

Is somthing wrong with the new version?

Thanks.

Accepted answers

Shannon S

Emilio,

Can you let us know what version of Confluence you are using? Are you on Server or Cloud? Which version of Gliffy do you have?

I've tagged Gliffy on the case as well so they will be able to assist us if there is an issue on their end.

Kind Regards,
Shannon

All comments

Shannon S

Emilio,

Can you let us know what version of Confluence you are using? Are you on Server or Cloud? Which version of Gliffy do you have?

I've tagged Gliffy on the case as well so they will be able to assist us if there is an issue on their end.

Kind Regards,
Shannon

unknown

Hi Shannon,

We are experiencing the same issues as Emilio describes. We are using Confluence Cloud 1000.0.0-44566f6 and Gliffy 1.4.15-AC

Best regards

Kenneth

Shannon S

Hi @[deleted]and @Emilio Schiavone,

I contacted Gliffy support directly, and they let me know they reported the issue and made a public statement here:

Gliffy For Confluence Cloud - Blank Page When Attempting To Edit Diagram

I was able to find the ticket where they reported the issue to us. However, it has since been closed by Gliffy, stating they were able to find the bug on their end, and a fix has been pushed out.