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Allow users to see all raised request

Yogesh Mude

We have a customer with 10 members and we have provided them our portal to raise the request but the User/customer wants to see all the requests which were raised by their team members including him.

I tried to go to All requests and selected their any status and created by anyone but not able to a single request as well, can you please help me out here.

Please find the attached png file for the same

Accepted answers

Jack Brickey

do you have the permissions set to share? Projects/Project settings/Customer Permissions (see below) and do you have an Organization defined w/ all members of that org in the Organization?

All comments

Jack Brickey

do you have the permissions set to share? Projects/Project settings/Customer Permissions (see below) and do you have an Organization defined w/ all members of that org in the Organization?

Yogesh Mude

Hi @Jack Brickey,

Thanks for your response.

I have permissions with Project setting/customer permission.

the current setting is below

Still i am not not able to view the requests.

H K_4o5qpi

You need to add an organization to your project. To this organization you add your customers. You can now share the requests with the organization and all related customers can see these requests.

Yogesh Mude

Hi @H K,

Thanks for your response.

can you please elaborate the below.

{quote]

You need to add an organization to your project.

{quote}

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