Hello,
We recently added a new User directory to our Jira instance, to replace an obsolete User directory. All users are the same in both directories, but now we noticed that in Insight, new users (People) are created. All assets that were linked to the old users, remain there, but the old users are no longer active.
The new user is active, but doesn't have any assets.
We would like to know if there is a possibility to merge these old users into the new users so we don't have duplicates in our insight schema.
Can somebody tell me how we could merge all these duplicate users?
