nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Report generated does not pull SLAs such as time to resolution?

When I export jsd tickets with "time to resolution" and "time for response", the generated report does not contain the time specifics.

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Hi Catheline,

A simple solution to this is to export using the HTML (All Fields) option.

This is a known issue, you can track the status of the issue here and follow the other workaround included.

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