I am using the Bob Swift Create Subtask On Issue Creation. I am getting the following error: 2017-10-25 00:18:56,292 http-nio-80-exec-5 ERROR jmarchionna 18x73261x1 k0jtro /secure/QuickCreateIssue.jspa [o.s.j.cot.functions.CreateSubIssueFunction] No valid issue types found for project: TEST 2017-10-25 00:18:56,294 http-nio-80-exec-5 ERROR jmarchionna 18x73261x1 k0jtro /secure/QuickCreateIssue.jspa [o.s.j.cot.functions.CreateSubIssueFunction] Unexpected exception: java.lang.NullPointerException java.lang.NullPointerException 2017-10-25 00:18:56,297 http-nio-80-exec-5 ERROR jmarchionna 18x73261x1 k0jtro /secure/QuickCreateIssue.jspa [o.s.j.cot.functions.CreateSubIssueFunction] Cound not create issue during workflow transition for TEST-19 due to error finding configured issue type. I added an issue (assigned to me) under my account; I am an admin, developer, and service desk team member under the TEST project. In the TEST project, Task and Sub-task are part of the default workflow. The issue scheme looks fine. What am I missing? I followed the documentation…

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No valid issue types found for project - Create Subtask On Issue Creation

unknown

I am using the Bob Swift Create Subtask On Issue Creation. I am getting the following error:

2017-10-25 00:18:56,292 http-nio-80-exec-5 ERROR jmarchionna 18x73261x1 k0jtro <ip address> /secure/QuickCreateIssue.jspa [o.s.j.cot.functions.CreateSubIssueFunction] No valid issue types found for project: TEST

2017-10-25 00:18:56,294 http-nio-80-exec-5 ERROR jmarchionna 18x73261x1 k0jtro <ip address> /secure/QuickCreateIssue.jspa [o.s.j.cot.functions.CreateSubIssueFunction] Unexpected exception: java.lang.NullPointerException

java.lang.NullPointerException

<…blah, blah…>

2017-10-25 00:18:56,297 http-nio-80-exec-5 ERROR jmarchionna 18x73261x1 k0jtro <ip address> /secure/QuickCreateIssue.jspa [o.s.j.cot.functions.CreateSubIssueFunction] Cound not create issue during workflow transition for TEST-19 due to error finding configured issue type.

I added an issue (assigned to me) under my account; I am an admin, developer, and service desk team member under the TEST project.

In the TEST project, Task and Sub-task are part of the default workflow. The issue scheme looks fine.

What am I missing? I followed the documentation…

Accepted answers

Nic Brough -Adaptavist-

On your test issue, can you create a sub-task? Is that the same type as you have configured for the post-function?

All comments

Nic Brough -Adaptavist-

On your test issue, can you create a sub-task? Is that the same type as you have configured for the post-function?

unknown

Hi Nic, I can create a sub task manually in the UI. In the workflow, I selected create a sub-task when creating the post function and based on the documentation I have not modified anything else. The parent issue is a Task. While troubleshooting I have tried to change the post function Issue Type to 'Sub-task' but still no success.

I would be happy to provide the post function screen shot if that helps.

Nic Brough -Adaptavist-

So you can create a sub-task of type "sub task" in the UI, and that is what you told the post-function to create as well?

unknown

Correct, the original issue is a Task and I am trying to create a Sub-task. No linking, just want to create a Sub-task. The UI works as expected.

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