Is there a way to set a field if an issue was or is of an issuetype?

Question

We have issuetypes that change from one issuetype to another depending on how customers report certain issues.  They can move from a troubleshooting issue to a defect for instance once they can be fully reproduced.  since we use metric based on created date and issuetype these sometimes are not included accurately in historical data if the issuetype changes.

We would like to set a couple of fields suchs as previous issuetype and issuetype date changed in scripted of calculated fields if this is possible that way we can include these properly in metrics

Thanks

Donald Kelley · Answer

Nick,

thanks assuming I would need to do something like

import com.atlassian.jira.issue.history.ChangeItemBean

def changeHistoryManager = componentManager.getChangeHistoryManager()

def rt[0]

changeHistoryManager.getChangeItemsforField(issue, "issuetype").reverse().each {ChangeItemBean item ->

if (item.fromString == "TroubleShooting") {

rt << "yes"

}else

rt << "no"

}

Nic Brough -Adaptavist- · Answer

Issue type changes are recorded in the history, so yes, you can write a scripted field that would go back through the history and find and expose issue type changes.