Users not able to manage sprints

invinci

Hi, 
I am facing a strange issue with my permission scheme, users are not able to create or start sprints.

My environment - Jira v7.4.2

Project Roles - Administrators, Project Admin, Project Users, Sprint Manager

Permission scheme;

 

Impersonating the user to see their screen shows the following:

I even check the JQL filter, it is shared within the project.

My question is - why are users not able to create sprints though they are given the right level of permissions?

But when I add the users explicitly to the permission scheme, they are able to Manage Sprints.

The documentation suggests to create a new Project Role, but I had no luck with it. I believe this is a bug. Can anyone guide me here?

Thank You!

 

 

The documentation suggests to create a new Project Role, but I had no luck with it. I believe this is a bug. Can anyone guide me here?

Thank You!

 

 

Gregory Van Den Ham_2hc9n5

Ok, so your manage sprints rights have project admin, administrator and sprint manager.

When you go into project settings, go into users and roles.

On the top right is "Add users to a role"   

Select the user and add them to the role "sprint manager".

You can go into Jira's administrator screen for users and create a group.  For instance if you have one scrum master team that manages many projects.   You could create a group there called "Scrum Masters"  Then add the user to the scrum masters group.   Then go into the project and add the group "scrum masters" to the role via the "Add users to a role" button and select the group and role - "sprint manager"

Hope that helps.