Granting access to all customers for all issues in their project

Question

Hello,

As administrator, I want all customers in a project to view all issues in the project. How can I do this? Thank you.

Özgür Özdemir · Answer

Thank you very much.

I had solved the issue by creating organization as you suggested.

Best regards,

Özgür!

Maurice_y014q5 · Answer

Hi!

By default customers can only see issues in which they are the reporter or added as a request participant.

There is a feature called Organizations which you can use to create a group of users that can all access the issues belonging to this organization.

You can find more information about Organizations here:

Managing Organizations

Hope this helps get you on the right track to setting this up!

Best regards,
Brian