hundreds of feature requests to structure and report in Jira

wolfgang_ihloff

Hi,

I have more than 100 feature requests which span from usability to specific verticals asking for support of their unique use cases from about 60 customers. I would like to structure and run reports as to:

• which requests are asked by the most customers
• show all requests by customer x
• show all requests by customer x and y
• sort all requests by # of customers that asked for them
• have a table of all the feature requests and all the customers as rows

I currently employ use labels with Epics being customers and using then excel export to get the table, but then I loose customer names and need to reassign customer names manually again. 

Any one has better done this to structure customer needs and requests?

Cheers,

Wolfgang

Brant Schroeder

@wolfgang_ihloff Welcome to the Atlassian Community

Have you thought about using a custom field for the customers.  You could even use a multiselect if it works in your process and add multiple customers to a since feature request.