Hello!
We have two enviroments - production and test. Identical process and post-functions for Service requests exist in both enviroments.
Post-function script during transition Open - Assigned works in test enviroment and doensn't work in production enviroment. I am getting an error "Exception while executing SIL program >>new_script.sil<<: [SIL Error on line: 3, column: 14] null".
Part of the script raising the error:
string Imp_values;
string Fr_values;
Imp_values = getFieldOptions("BAS", "Service Request", getCustomFieldNameById(11404));
Fr_values = getFieldOptions("BAS", "Service Request", getCustomFieldNameById(11406));
Odd part is that if in production enviroment change getCustomFieldNameById(11404) to actual field name in Russian, it works.
Could you please help investigate why it doesn't work in production enviroment?
