Can I use custom issue types in Jira Portfolio hierarchies?

Question

Is there any way to configure Jira Portfolio to use custom issue types in project portfolio hierarchies? This documentation page does not explain how to do this. Any the Jira Issue Types in "Portfolio -> Administration -> Portfolio Hierarchy Configuration" do not include any of the custom issue types we have defined.

For instance, for strategic planning purposes, we have a Jira project whose two custom issue types are "Project" and "Deliverable". I would like "Project" to replace "Epic" and "Deliverable" to replace "Story" (functionally speaking.)

daniel.harrison@webscaleconsulting.com · Answer

https://confluence.atlassian.com/jiraportfoliocloud/configuring-initiatives-and-other-hierarchy-levels-828785179.html

AdminTeam EMC · Answer

Thanks. I was afraid that would be the case. I would like to understand better how Epics and Storys are special; I mean, I know how they are used in Agile development, but I'd like to understand how that translates into special treatment as Jira issue types. If there are any good links to follow, I would appreciate some pointers. And thanks again.

Boris Berenberg - Atlas Authority · Answer

I don’t think this is possible. Links between Epics and Story’s are technically implemented in a different way than any other issue type link. As such, Portfolios reliance on it wouldn’t allow for that kind of change. However, I’m not certain, this is an educated guess.