Creating directories, schedule a meeting and call to the customers

Guillermo Rosas

Hello,

I would like to know if is possible to add the phone number and skype user to the servicedesk organizations directory, schedule a meeting and make a call to the customers through servicedesk. i would like to avoid using skype and google calendar .

Regards,

 

 

Fabio Racobaldo _Catworkx_

Hi @Guillermo Rosas ,

there is a request for that https://jira.atlassian.com/browse/JSDSERVER-1239

Currently you could use an external app like https://marketplace.atlassian.com/apps/1223751/customer-details-for-jira-service-management?tab=overview&hosting=cloud

Fabio