Hi,
I start using service desk recently, when the first test request raised, the system sent notification to all customers "same group".
I checked the setup, the notification setup to notify "Customers involved"
why this happens and how to avoid it?
I don't know how to delete, so i will just answer!
Project>Project Settings> Customer Notifications
disable "Organization added"
Ok, there is an option to share with group, but defaulted to share, how can we default to private?
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