JIRA — Internal Server Error Error reference: 749aa3e7-1f4b-48e9-bb5e-5eef7d326d6f Unable to rende

Question

Tomcat and Jira started successfully but when i trying run website i get error

JIRA — Internal Server Error

Error reference: 749aa3e7-1f4b-48e9-bb5e-5eef7d326d6f

Unable to render full error details at this time. Please consult the error logs for more information.

somethingblue · Answer

Hi Seba,

When you reproduce the issue and look at the JIRA_HOME/log/atlassian-jira.log or the JIRA_INSTALL/logs/catalina.out what errors do you see at the time the issue was reproduced?  If nothing in the error stands out as a configuration issue, etc. go ahead and paste the stack trace here so we can take a look.

I would also review Troubleshooting JIRA Startup Failed Error to see if you can diagnose the issue with the information in that knowledge base article.

Cheers,

Branden