502 Bad Gateway nginx

Question

Hi All,

We have installed JIRA and Confluence and access them as sub domains. The server was down for some time (< 48 hours). When we rebooted the server JIRA returns 502 and Confluence is working without and issue.

* Previously JIRA's Thread Limit Health Check complained, applied resolutions mentioned here.
* Tried restarting nginx, JIRA and Confluence.
* Googled the issue and tried tweaking the JIRA conf file and server.xml file.

Nothing worked and I reverted all file changes to the previous working state. I will link the conf files below for JIRA and Confluence and the server.xml files.  Any suggestions? :)

JIRA Conf, Confluence Conf, JIRA server.xml, Confluence server.xml

Many Thanks.

Nic Brough -Adaptavist- · Answer

Sounds like you've installed it three times.

Arch Fiend · Answer

Got another update from our admin :)

- "There were 3 jira accounts (I have configured only one). And every account was pointing to its own instance. Nginx and me myself were totally lost where to proxy jira requests. So I had to remove all these accounts, instances, change ownership of jira files, and kept only one startup init file."

Any ideas as to what caused this?

Arch Fiend · Answer

Our System Administrator solved the issue for us, all he said was "wrong protocol between reverse proxy and backend. and a lot of other mess.". Hope this helps to anyone reading this thread :)