sync failed when connecting jira with github group account

Question

We connected our github group account with jira via DVCS-connection but all added repositories show "sync failed".

What's the probleme and how can we solve that?

We want to buy a confluence and jira license but first integration with github needs to work for us.

Many thanks,

Sandro

Konstantin Kopachev · Answer

We have the same issue and just ignoring it. Upon initial sync, JIRA sets up webhooks on github for each project in the list of DVCS integrations. Then Github sends webhooks to JIRA allowing it to transition issues between statuses.

sandro muggli · Answer

@somethingblueany ideas about this issue? We'd like to migrate our project completely to jira on monday but for that we need to set up the missing connection to the one github repo first

sandro muggli · Answer

Hi Branden

Thanks for your fast reply.

We are on JIRA cloud, so we can't see our logs by ourself right or if we can could you tell me how?

The interesting part is, that 2 out of 3 repos are synchronized properly (after also getting "sync failed" error first). Only one repo still gets "sync failed".

This is our project if that helps: https://infekt.atlassian.net

Regards

Sandro