Apllying reverse proxy through netscaler to jira tomcat

Question

Hello Guys,

We have Jira and Confluence hosted on the same server on default port, jira on 8080 and confluence on 8090.

After completing set up on netscaler made changes in the server.xml config file and updated the base URL of Jira and when i am hitting the new URL e.g xyz.domain.com, jira is not accessible and throwing error "This site can’t be reached".

If anyone have done this before, please help me with this, Atlassian is not supporting proxying the application.

Please, any comments are most welcomed.

Thanks,
Shib Saha

Gonchik Tsymzhitov · Answer

Please, use this instruction

https://confluence.atlassian.com/confeap/running-confluence-behind-nginx-with-ssl-849150880.html

Shib Saha · Answer

Hi Gonchik,

Thanks for the suggestion.

I have added the connector directive but unfortunately it doesn't work.

Could you please describe the approach how did you configure reverse proxy using  nginx, httpd, may be approach i am applying is not right.

Thanks and Regards,

Shib Saha

Gonchik Tsymzhitov · Answer

Hi!

Could you set this config for your connector?

Unfortunately, I am using for revers proxy nginx, httpd.

But by design it should be the same.

I have reviewed different threads,  in fact, it should work

https://community.atlassian.com/t5/Jira-questions/Integration-JIRA-and-Citrix-Netscaler/qaq-p/325297

https://community.atlassian.com/t5/Answers-Developer-Questions/Is-it-possible-for-Jira-to-be-hosted-behind-a-Netscaler-VPX-with/qaq-p/566264

could you provide access log from jira, netscaler from your requests? Because can help to understand the problem better.

Thanks

Have a nice weekend.

Gonchik Tsymzhitov