Send email alert on blocked state in workflow

Question

Hi,

I would like to send an email alert to a few users when an item has been in 
"Blocked" workflow state for 24 hours.   We have implemented a custom workflow and want to have an automated email escalation/notification when the blocker has been in place for 24 hours.

Is this possible in Jira?

Thanks,

Steve

scherbank · Answer

Create a filter and subscribe to it.

Be careful with schedule. In case you will schedule the JQL in filter to execute hourly you will receive a lot of notifications until the blocker resolved.

unknown · Answer

Hi Steve,

You can use a filter subscription:

updatedDate <= -1d and status = "Blocked"