Hello everybody
On my approval transition I've put a transitional screen but when I press "Approve" in the project (not in the portal) no screen appeared.
Hi Olivier,
"Transitions used by the approval step skip transition screens"
This is the link: https://confluence.atlassian.com/adminjiraserver072/configuring-jira-service-desk-approvals-832185058.html
Thank you Cristian.
To bad...I'd be usefull to have a screen and ask to the approval to edit some fields etc...
You can make a two step solution, first aproval and then a status which have a transition screen.
In fact it won't change anything because the approuval transition (and the linked screen) must be do it by a Product Owner (not a servicedesk agent). And only the servicedesk agent can have a transition screen, I guess
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