Pages disappeared without any trace

Question

Hi all,

In one of my spaces a whole bunch of (important) pages went completely missing. They are not in the trash. Not visible in the page tree. Not in orphaned or undefined pages. No trace to be found in Recent Space Activity.

I have links to the pages proving they ever existed although no traces can be found in the actual space or its history.

This happened approx around the same time the big update took place.

Any answers or tips would be highly welcome since some business critical information went missing.

Thanks!

unknown · Answer

Hi Shannon, we are indeed on Confluence Cloud and I am indeed referring to the new look update :)

Here's some links to pages that ever existed but seem to have vanished:

https://easia-marketing.atlassian.net/wiki/display/MTS/1+MODULE%3A+Exploring+the+South+area+of+Phnom+Kulen+following+the+ancient+royal+ways

https://easia-marketing.atlassian.net/wiki/display/MTS/2+MODULE%3A+Discovering+Battambang+and+the+authentic+Cambodian+countryside

https://easia-marketing.atlassian.net/wiki/spaces/PROD/pages/39649374/6+MODULE%3A+Phnom+Penh+-+Kompon+Cham+-+Kompong+thom+-+Siem+Reap

Thank you very much for your support!

Shannon S · Answer

Hi Ward,

Can you just confirm which update you are referring to? Are you on Cloud Confluence and you mean the new look?

If you are referring to a Cloud instance, can you let me know some examples of pages that went missing? I can use this information to have a look at your instance, which I have access to as an employee.

Thank you!

Kind Regards,
Shannon