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Confluence Install stuck

Systems Adminis12

I'm installing JIRA and Confluence on a Windows 2008 server R2. I have followed the Here Be Dragons Guide(https://confluence.atlassian.com/display/ATLAS/Here+Be+Dragons) and my confluence install is stuck on step 4 (http://ridge-serv:8090/setup/connecttojirasyncdirectory-start.action). I have tried to setup JIRA and Confluence to have the same users. When this page loads, I get the following output -

Load users and groups from JIRA

Full synchronisation completed successfully.

Time Elapsed:Less than a second

Local administrator account created.

We have created a local administrator with the same username and password as the JIRA system administrator you provided. This will ensure that you can always log into Confluence to update the system configuration.

The NEXT button does not allow me to click on it and proceed to the next step.

Any thoughts???

Accepted answers

Robert Donaldson

Thanks for your help, HTML Change worked for me.

edited ~/atlassian/confluence/confluence/setup/connecttojirasyncdirectory.vm

changed line 18 from disabled="disabled" to activated="activated"

All comments

BernardoA

Hello,

Just let us know exactly which button is not working, if is the case you can create a support ticket to have a better investigation.

Systems Adminis12

As I indicated in my original statement, the NEXT button does not allow me to click on it and proceed to the next step.

Systems Adminis12

As I indicated in my original statement, the NEXT button does not allow me to click on it and proceed to the next step.

Muse Mekuria

Did you solve this problem? I'm having the same issue.

Zach French

I am having the same issue. I am currently unable to proceed to the next page.

Bruna Griebeler

It's very likely this problem is occuring regarding this bug: https://jira.atlassian.com/browse/CONF-27338

We recommend you to try installing Confluence with just Internal Users for now. After the installation completes, the go to Confluence Admin > User Directory and create your Jira Directory.

Cheers!

Jignesh Soni

I don't get the option to install it with internal users even when I am using the "Custom" install. Was anybody able to solve this problem?

Kelteseth

Same problem here

bug

//EDIT: The solution was simply manipulate the HTML Button to "aktivated".

Application Engineering GAIN Capital

I hope somebody in Atlassian support responds too this soon

Johan Magnusson

Haha, nicely done mate! activated="activated" worked for me too. Thanks!

Tomas Cirip1

I had exactly the same problem. Changed activated="activated" funny ...

Elohor Niameh

And I need to submit this work soon. Any help please!!!

Robert Donaldson

Thanks for your help, HTML Change worked for me.

edited ~/atlassian/confluence/confluence/setup/connecttojirasyncdirectory.vm

changed line 18 from disabled="disabled" to activated="activated"

KirchhoffHH

Thanks for the hint! activated="activated" also worked for me!

Ravil Nugmanov

I had the same issue while installing latest version to date of the Confluence on CentOS. After modification of the vm file as mention above it worked:

~/atlassian/confluence/confluence/setup/connecttojirasyncdirectory.vm

changed line 18 from disabled="disabled" to activated="activated"

Neil Sharp1

I had the same issue, installing Confluence with JIRA for the user database on CentOS. This "hack" worked for me as well; sounds like some testing path was missed, Atlassian...

Shawn Hooper2

That did the trick! Thank you.

Vladislav Letni

Installed latest version standalone today. Same issue. Used this workaround and got it running. But when this issue will be fixed, i wonder?

Atli Guðmundsso

I had the exact same issue and here are the steps that I followed to get to this point:

sudo wget http://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-5.4.1-x64.bin
sudo chmod a+x atlassian-confluence-5.4.1-x64.bin
sudo ./atlassian-confluence-5.4.1-x64.bin

- choose Custom Install (option 2)

confluence install location, use default.
confluence data location, use default.
confluence HTTP port, use default.
confluence control port, use default.

then choose YES, to install Confluence as a service.

go to http://localhost:8090/
Note: I have apache2 in-front of confluence (on port 80) and access it as http://confluence.myserver.com/

On the "Confluence Setup Wizard" page:
- enter your license information.
-- I used a trial license.
- select "Production Installation" button.

On the "Choose a Database Configuration" page:
- choose "PostgreSQL" as an external database.
- select "External Database".

On the "Configure Database" page:
- choose "Direct JDBC".

On the second "Configure Database" page:
- [Driver Class Name], use the prefill
- [Database URL] changed it to "jdbc:postgresql://database.myserver.com:5432/confluencedb"
- [User Name], I used confluence
- [Password], what ever the postges confluence password is.

press the "Next" button and wait while confluence sets up the database.

On the "Load Content" page:
- select the "Empty Site" button.

On the "Configure User Management" page:
- select the "Connect to JIRA"

On the "Connect to JIRA" page:
- [JIRA Base URL]
-- http://jira.myserver.com
- [Username]
-- [use the JIRA administrator account from the "Set Up Administrator Account" JIRA step]
- [Password]
-- [use the JIRA administrator password from the "Set Up Administrator Account" JIRA step]
- [Confluence Base URL], use the prefilled http://confluence.myserver.com
- [User Groups] use the prefilled jira-users
- [Admin Groups] use the prefilled jira-administrators

press the "Next" button and wait while confluence sets up the JIRA connection.

On the "Load users and groups from JIRA"
- wait for the "Next >>" button to become enabled... NEVER!!!

- There is a bug in v5.4.1 of confluence such that the "Next >>" button is still disabled after the administrator account has been created.
- To fix this, edit the file connecttojirasyncdirectory.vm:
-- sudo vim /opt/atlassian/confluence/confluence/setup/connecttojirasyncdirectory.vm
- change line 18 from disabled="disabled" to activated="activated".
- refresh the "Load users and groups from JIRA" in your browser.

- press the "Next >>" button.

Note: I am running everything on the same server, I just changed the first line of the hosts file to:

127.0.0.1 localhost jira.myserver.com confluence.myserver.com database.myserver.com

Note: This was a clean install on a clean ubuntu 12.04 LTS server.

Atli Guðmundsso

Just discovered another issue with this version of confluence ...

... this install package will reset the <Context path="X" ...> to <Context path="" ...>

That is to say if you have previously configured jira to use http://server.com/jirathen the upgrade will reset it to http://server.com... destroying any access to the instance if it is actually behind apache.

This is also true for the latest installation package for confluence

P.S. This issue (and others with this version) has now already wasted two mandays for me and has seriously shaken my believe in this product. I hope you guys clean this up on the 14th.

eunhak lee1

very very thank you!! really

James Hillery

Just ran into this issue as well. Fresh install of Confluence, selected postgresql DB, and opted to use JIRA for user management. A quick workaround is to just use your browser's developer console, select the "next button" element, and change the following directly in your browser: disabled="disabled" to activated="activated"

After that, you can hit Next without any issues and setup completes.

위재연

Thank you very much!!. ^.^

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