security level cannot be edited

Question

Hi,

I create one security scheme with two security levels: one is public for all roles, the other is protected (default) for all roles excluding customer role. After login  with one customer account, I can see the security level and change it while creating an issue. But, after creating this issue, its security level cannot be edit anymore (I can see the security level in the issue). Even I login with administrator, I still cannot edit this issue security level. Is this normal? or What did I miss?

BR, Kelvin

Paola Capuano · Answer

Hi, I am facing the same isse. What does it mean: "The security level field should be defined in screen"?

Thank you

hbhardwaj3 · Answer

I was facing same issue. Thank you for the suggestion @[Phison] Mark Hoemang

[Phison] Mark Hoemang · Answer

I found out the root cause. The security level field should be defined in screen; otherwise, it cannot be editable.