Hello,
Every quarter the operations team has to do the same set of tasks, let's just say patching UNIX servers.
I know I cannot clone the current task because it clones all information, including the Fix Version/s, Sprint, etc.
I didn't know if there was a consensus on how people have handled it. I see the add-on Recurring Tasks for JIRA (Cloud) and Repeating Issues (Server) as two options to automate this process. I am not asking a Cost/Benefit analysis for the add-ons, I am wondering if others have found it easier to just manually enter these repeated quarterly tasks as opposed to finding an automated solution.
Personally, it seems like an automated solution makes sense if the items are exactly the same and repeated monthly, but this is the first time I've had to work with an Enterprise Infrastructure Team using JIRA.
Thank You