Reports's Bug In a project

Question

Hi,

We have some service desk projects so we use the project's reports every time. But some bugs in the reports we saw.

For example; on 17-18-19th no issues we receive, on 20th September we receive 10 issues, on 21th we receieve 10 issues, on 22th we receieve 15 issues, on 23th we receive 5 issues. Then we enter the reports section, we wanted to look at the total requests made in the last week. But we saw that there were 100 issues we receive on the 23th September.

This is the wrong information and this makes me worry. If we are inspected tomorrow, the reports will have the wrong results.

What's the wrong? What should we do? Can you help us?

Thanks.

Hüseyin Melih ALTIN · Answer

Susan, any answer to me? Help us to solve it.

Thanks.

Hüseyin Melih ALTIN · Answer

Hi,

This is the one of the series in the report.

Our filter is composed of project, issue type and tag. Not complex type.

Thanks.

Susan Hauth _Jira Queen_ · Answer

Hi

We still need more info.  We would like to see for each series what the filter is that you are using.  You can do that by selecting edit and then you can edit each series.  I'm thinking the one that is going crazy must have something in it's selection filter?

Susan