Jira as a customer. -- sort-- Cruel!

Question

Hello,

I'm very worried about finding the calls in Jira.

Since the display is sorted chronologically, I can't find old calls again.
Not even the search.
See also: https://community.atlassian.com/t5/Jira-questions/Jira-as-a-customer-search-gt-Cruel/qaq-p/646533#M212397

I can't sort the columns either.
For example, after the reference.
Then maybe I could help myself.

How can I get a sort order without complicated commands?
Isn't it possible to do that in Jira?

Werner Meyknecht · Answer

I'm an end user.
Our provider specifies what to see.
He claims that sorting is not possible.

Why is this not standard?
It should be possible to sort the call numbers in particular.

Nic Brough -Adaptavist- · Answer

Is this purely on the Service Desk front-end (portal)?  Or are you searching in Jira?