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Attachment mising in rich editor toolbar while creating issue

Pablo Bernardo_ud3t37

While creating an issue in JIRA after click "create" button in the navbar, I see the right modal which includes de rich editor toolbar for description.

The problem is that, in the editor, the attachments button is being available for jira-admins only.

Where could I configure that permission or option?

Thank you.

Accepted answers

All comments

Nic Brough -Adaptavist-

Go to project admin and have a look at the permission scheme. I suspect it says "Add attachments - only admins", and you'll want to open that up a bit more.

Pablo Bernardo_ud3t37

No, this is not the case. It is allowed for everyone to attach files.

And they can do it ussing the attachments block that shows after the description.

The problem is in the Rich editor . Attached is a screenshot of what my users see when they are creating an issue. The button for attaching files directly in the editor is missing for them.

Nic Brough -Adaptavist-

Ah, I see, I totally misunderstood the description of the problem.

What do you get in the "visual" tab under the description?

Pablo Bernardo_ud3t37

Just the same. Is just the visual or text mode of the editor, but I don't get changes un the toolbar.

Sorry because I should have used the word "toolbar".
Let me edit the post to add this.

Lucas Araújo_crqrvy

Solved your problem?

I'm in the same situation.

Pablo Bernardo_ud3t37

Hi, Lucas:

No, but are planning an update for that week.

I hope this will maybe solve this problem.

Jack Nolddor [Sweet Bananas]

Same problem happened to me, any hint?

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