JIRA Post Function - Update Issue Field - Assignee - Send the Assignee an Email

Question

Hello All -

In my JIRA workflow there are many steps (via Post Function) where I update the Issue field to assign the Issue to a user associated with the project. What I want to happen is that when a user gets assigned an Issue, I want that person to receive a JIRA email notification.

I have my Notification Scheme in that Issue Created, Issue Updated, and Issue Assigned all notify "Current Assignee." At this point none of the users receive an email when assigned an Issue throughout the workflow.

Does anyone know how I can implement this? Thanks in advance.

Jonathan Muse · Answer

This might have something to do with the order in which the post functions are executed. You want to make sure that your post function is executed before you fire an event (closer to the top of the list). You also want to make sure you are firing one of the events you mentioned in your question and not just as a generic event for that transition.

perdue_brandon_vast-inc_com · Answer

Hi Peter -

Thanks for your help. I will look into the add-on.

I was just hoping that a simple post function could send an email to an assigned user. It would be great if said email to user would also have a link for the Issue that has been assigned. Does this concept not exist?

Peter DeWitt · Answer

Brandon, If you are open to the add-on route, I use JIRA Misc Workflow Extensions for this.  There is an Email Issue post function that is pretty robust and could handle this.

-peter