I cannot access the server due to errors with the the stored licence. This thus prevents me from accessing any of the gui in order to correct the issue.
Confluence is installed as a docker - atlasian/confluence
Connecting to the server gives a 500 error
HTTP Status 500 - Failed to retrieve license from storage.
type Exception report
message Failed to retrieve license from storage.
description The server encountered an internal error that prevented it from fulfilling this request.
exception
com.atlassian.confluence.license.exception.LicenseException: Failed to retrieve license from storage.
com.atlassian.confluence.license.store.ApplicationConfigurationLicenseStore.retrieve(ApplicationConfigurationLicenseStore.java:115)
com.atlassian.confluence.license.DefaultLicenseService.retrieve(DefaultLicenseService.java:56)
com.atlassian.confluence.util.GeneralUtil.isLicenseExpired(GeneralUtil.java:745)
com.atlassian.confluence.efi.OnboardingFilter.isLicensedForOnboarding(OnboardingFilter.java:211)
com.atlassian.confluence.efi.OnboardingFilter.checkIfNeedToReredirect(OnboardingFilter.java:151)
com.atlassian.confluence.efi.OnboardingFilter.doFilter(OnboardingFilter.java:94)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:45)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.confluence.util.profiling.ConfluenceActivityFilter.doFilter(ConfluenceActivityFilter.java:39)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:98)
com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:22)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:39)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:39)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242)
com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)
com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103)
com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:32)
com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:53)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:32)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
com.atlassian.confluence.web.filter.ConfluenceOpenSessionInViewFilter.doFilterInternal(ConfluenceOpenSessionInViewFilter.java:41)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:24)
com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:37)
com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:31)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.confluence.web.filter.HttpRequestStatsFilter.doFilter(HttpRequestStatsFilter.java:47)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115)
com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.confluence.web.filter.ConfluenceTimingFilter.doFilter(ConfluenceTimingFilter.java:46)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:467)
com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34)
com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:72)
com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:49)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.lambda$doFilter$3(VCacheRequestContextFilter.java:44)
com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)
com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)
com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:43)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)
com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)
com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:52)
com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:23)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:33)
com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.confluence.impl.servlet.HoldingUntilStartedFilter.doFilter(HoldingUntilStartedFilter.java:88)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
note The full stack trace of the root cause is available in the Apache Tomcat/8.0.43 logs.
Apache Tomcat/8.0.43
The logs give:
2017-09-20 16:46:36,150 WARN [org.springframework.scheduling.concurrent.ScheduledExecutorFactoryBean#4fca4d60-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT,readOnly (Session #161390103)
2017-09-20 16:46:36,153 ERROR [org.springframework.scheduling.concurrent.ScheduledExecutorFactoryBean#4fca4d60-1] [confluence.impl.startup.ConfluenceStartAnalyticsEventPublisher] tryPublishEvent Failed to publish confluence.start event
com.atlassian.confluence.license.exception.LicenseException: Failed to retrieve license from storage.
at com.atlassian.confluence.license.store.ApplicationConfigurationLicenseStore.retrieve(ApplicationConfigurationLicenseStore.java:115)
at com.atlassian.confluence.license.DefaultLicenseService.retrieve(DefaultLicenseService.java:56)
at com.atlassian.confluence.util.DefaultUserChecker.isUnlimitedUserLicense(DefaultUserChecker.java:58)
at com.atlassian.confluence.util.DefaultUserChecker.getNumberOfRegisteredUsers(DefaultUserChecker.java:39)
at com.atlassian.confluence.impl.startup.ConfluenceStartAnalyticsEventFactory.populateUserStatistics(ConfluenceStartAnalyticsEventFactory.java:143)
at com.atlassian.confluence.impl.startup.ConfluenceStartAnalyticsEventFactory.lambda$createConfluenceStartEvent$0(ConfluenceStartAnalyticsEventFactory.java:99)
at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133)
at com.atlassian.confluence.impl.startup.ConfluenceStartAnalyticsEventFactory.createConfluenceStartEvent(ConfluenceStartAnalyticsEventFactory.java:91)
at com.atlassian.confluence.impl.startup.ConfluenceStartAnalyticsEventPublisher.tryPublishEvent(ConfluenceStartAnalyticsEventPublisher.java:86)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
